What is the role of the broker in dealing with car insurance companies?

Acting as an intermediary between the customer and the insurance company, the broker, such as Steers Insurance, provides the following services:

  • Advice on the type and amount of insurance you should buy.
  • All of the paperwork in setting up or renewing a policy, e.g. change of vehicle, additional coverages, change of usage.
  • Assistance at the time of making a claim. Brokers can help to speed up the settlement of the claim. They are not, however, allowed to give legal advice.