Having an auto accident, big or small, will shake anybody up. It’s difficult to know the appropriate course of action in a situation like this, or even if you do, to recall it. If you’re ever in an accident and don’t remember what it is you should do, check back here for the below tips.

  • First Priority: ensure you are safe
  • Check on others involved
  • Call 911
  • Collect all driver and witness info
  • Collect all insurance info
  • Document the scene (photos/video)


To report all claims call:


Business Hours: 1-877-478-3377


After Hours:

RSA: 1-800-319-9993
Submit a claim to RSA by email

Aviva: 1-866-692-8482

Intact: 1-866-464-2424

Travelers: 1-800-565-7901

Northbridge: 1-855-621-6262

Sovereign: 1-877-268-5888

Lloyd’s (& all others): 1-877-478-3377